Warranty Information



We believe in the quality of our products and we build them to last for years. Still, we realize that sometimes things go wrong. To protect you against defects, we include a limited warranty with most of our products. You can read the full text of your warranty using the links below.

Purchase Documents

We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product.

What You’ll Need to File a Warranty Claim


Purchase Receipt (copy):

> Required unless purchased directly from Tempur-Pedic and registered with us.


Bed Frame and Foundation Information:

> Are you using a metal frame, wooden side-rail bed, power base or platform base?


Registry Number and Manufacturing Date:

>Located on the mattress law tag, underneath the zip cover on the mattress.


Choice of Retired Model:

> If your current mattress is a retired model, we'll provide you with an option most comparable in "feel" or the option to upgrade to the model of your choice for an additional fee.

When You’re Ready to File

Once you have collected this required information, please file online or call us at 1-800-821-6621 to start the claim process. During the call, you’ll be instructed where to e-mail a copy of your receipt and photo of the warranty defect. For your warranty to be valid, your purchase must be from either an authorized Tempur-Pedic dealer or direct from Tempur-Pedic.

File a Claim

You can file a claim with Tempur-Pedic online

File a Claim

Check a Claim Status

Register a Product

You can register a product you purchased from Tempur-Pedic direct or from any retailer who carries our products.

Register Now


Current Products

Previous Products

Purchase Documents

We encourage you to keep your proof of purchase documents in a safe place to support the warranty you received with your new product.

Need assistance? We're here to help.

We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.

Sleep Expert

Evaluating our products and need advice before you buy?

(888) 811-5053

Monday: 9am - 10pm EST

Tuesday - Friday: 9am - 9pm EST

Saturday: 9am - 6pm EST

Sunday: 9am - 6pm EST

Customer Support

Already using our products or need assistance with an order you placed?

(800) 821-6621

Monday - Friday: 9am - 7pm EST

Saturday: 9am - 6pm EST

Sunday: Closed

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