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Shipping and Delivery

Talk to Sleep Expert (888) 811‑5053

We try to make our delivery and shipping charges simple and fair. We want you to be as happy with the delivery of your product as you are with the product itself.


Pillows, Bed Linens, Slippers, Travel, Home & Office Products

Free Standard Shipping

We ship any number of items UPS ground shipping for free, with items typically arriving in 5-7 business days, to locations in the contiguous US.

Upgrade to UPS 2nd Day Air for $25 per order or UPS Next Day Air for $40 per order.

Shipping to Alaska/Hawaii and Puerto Rico

Currently, we offer standard shipping for all comfort items for $25 per order.

Upgrade to UPS 2nd Day Air for $40 per order or UPS Next Day Air for $55 per order.

Special Shipping (remote locations, APO/FPO addresses)

We ship any number of items UPS ground shipping for free, with items typically arriving in 5-7 business days.

There are no upgrade options for orders shipping to these locations.


Mattresses, Foundations, Frames, TEMPUR-Ergo Adjustable Bases

We deliver Bed orders using our White Glove Service. We bring them to your home, set them up for you, remove the packing materials, and even remove your old mattress and box spring if you want us to.

When Will I Receive My Order?

Delivery time varies, depending on the distance from one of our delivery hubs to your home. Average delivery is 1 - 2 weeks, depending on your location. We can help you track your order anytime at 800-821-6621. This time frame applies to the mainland (48 states).

Need it Faster?

Call us to place your order, and let us know how quickly you need your new mattress.

Special Delivery Requests

Special Delivery Conditions: if there are any unusual circumstances (such as multiple flights of stairs) please note them when you place your order and again when we call to arrange delivery. This will allow us to make sure we have the correct equipment and staff to deliver your bed.

Delivery Pricing

We offer Free White Glove Delivery within the continental United States for mattress + foundation and mattress + adjustable base orders.

Special Shipping (remote locations, Alaska/Hawaii, Puerto Rico, APO/FPO addresses)

For remote locations and Alaska/Hawaii, there is a $600 surcharge per order; charges will be applied to your order based on your shipping address. The shipping time will vary. Our delivery team will work with you to schedule a delivery time frame as quickly as possible.

For APO/FPO addresses, we cannot ship mattresses, foundations, frames or Ergo adjustable bases

On Delivery Day

When we deliver your new bed, there must be an adult (18 years and older) at home to accept delivery and sign to accept. We’re sorry, but if there is no adult, we can’t leave your new product.

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