TEMPUR-Ergo® Smart Bases

The Tempur-Pedic® Sleeptracker-AI® system requires: 

• A 110-240v power adapter (included) 
• 2.4GHz or 5GHz Wi-Fi router connected to an active home Internet 
• An iOS device operating on OS 15.0 or later or an Android device operating on OS 9.0 or later. 

The Sleeptracker-AI® sleep coach in the app generates a personal sleep rating each night (for up to two individual sleepers). 

The app tracks improvement over time and offers easy-to-implement, personal sleep tips based on an analysis of individual sleep patterns. The advice is always informed by your personal sleep behavior. 

Your sleep coach may react to something that worked well like hitting your sleep goal or a high percentage of deep sleep. You will get tips that have the potential to raise your sleep quality rating in the coming nights.

The Tempur-Pedic® Sleeptracker-AI® app is compatible with the following smart home devices:

• Any Amazon Alexa-enabled device — just set up the Sleeptracker-AI® skill in your Amazon Alexa app. This includes smart speakers like the Amazon Echo and Echo Dot, any other Alexa-enabled devices in your home, as well as third-party smart home products that include speakers, televisions, appliances, etc.

Additionally, the Tempur-Pedic® Sleeptracker-AI® app is compatible with all mobile phones and tablets running Android OS 9.0 and later or iOS 15.0 and later. You can ask any of these devices Sleeptracker-AI® -related questions, including "Ask

Sleeptracker how I slept last night" or "Ask Sleeptracker to set my bed to the TV position."

Yes, you and your partner will each have unique Sleeptracker-AI® accounts that monitor and store sleep data. 

During the app setup, you will be asked to specify which side of the bed you sleep on, allowing the system to distinguish you from your partner. 

If you switch sides of the bed, simply update this information in the app at Menu > My Sleeptracker-AI® Monitor > Bed & Sleeper Setup > Change Your Side of Bed.

Generally, the Sleeptracker-AI® sensors are designed to ignore pets at the foot of the bed and should not affect your heart rate or respiratory rate data, but if the pet gets up and move during the night, it could affect the recorded data.

Select Menu -> My Smart Bed -> Smart Bed Details and ensure that you have “Yes” selected for “Are pets allowed on your smart bed?”

We use an in-home delivery service to deliver these products. Once you place your order, they will call you to schedule your delivery. Delivery is typically within a few weeks from the day you placed your order, with metro areas usually faster than rural areas. When they deliver your new bed, they will set it up in your bedroom and remove the packing materials. They will even remove your old mattress and box spring, unless you ask them not to.

*TEMPUR-Cloud® ships via UPS Ground and does not include in-home set-up or mattress removal services.

We have found that the power bases fit inside most modern bed frames. However, they may not fit inside antique bed frames or other non-standard frames. We recommend you measure the inside of the bed frame and compare to the measurements below to be sure the power base will fit.

Our power bases support up to 650 lbs. each (Twin, Twin Long, Double, Queen, and Split/Dual CA King bases).

All power bases will structurally support the recommended weight distributed evenly across the head and foot sections. Power base products are not designed to support or lift this amount of weight in the head or foot sections alone.

For Twin, Twin XL, Full/Double, Queen, and King size power bases, you cannot pair two separate remotes with the one power base. If you purchase a Split King or Split California King power base, your base will come with two separate remotes as each side can function individually.