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Purchasing

Genuine products

At Tempur-Pedic®, we develop innovative products that deliver optimal support and comfort to help you get your best night’s sleep. We engineer and produce our own materials and use manufacturing processes that we have developed. Our products cannot be duplicated; they are unique and exclusive.

Buying genuine Tempur-Pedic products

You can buy genuine Tempur-Pedic products direct from Tempur-Pedic on this website or by phone at 1-888-811-5053, or at one of our authorized retail stores. If you purchase a product direct from us on this website or by phone, or from one of our authorized retailers, it is genuine. Only Tempur-Pedic products purchased direct from us or an authorized retail store include our limited warranties.

Auction website purchases

We do not sell Tempur-Pedic products on auction websites (such as eBay). Products listed on auction websites may be imitations, used, or from an unauthorized retailer. We can not support items purchased through auction websites, nor can we verify their authenticity. These products may not be genuine and do not carry our limited warranties.

Unauthorized retailers

Unauthorized retailers often sell cheap counterfeit imitations that can be mistaken for authentic Tempur-Pedic products. We do everything we can to protect our customers and our brand from counterfeiters and the unauthorized retailers who sell their products. We cannot support items purchased through unauthorized retailers, nor can we verify their authenticity. These products may not be genuine and do not carry our limited warranties.

Reporting counterfeiters

If you think you have a counterfeit product, or have seen our products somewhere other than in one of our authorized retail stores, please let us know. Call us toll-free at 1-877-WARN-TPX (9276879) or email us. We truly appreciate your help!

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