Warranty Information

Thank you for purchasing the World's most advanced sleep system! We are excited to welcome you as a new Tempur-Pedic® owner and value your trust in us. We know you will enjoy the Tempur-Pedic promise of Night-time renewal for body and mind™ tonight and every night for years and years to come.

We encourage you to protect your investment by keeping your proof of purchase documents in a safe place to support the 20-Year Limited Warranty you received with your new Tempur-Pedic mattress.

We love talking about Tempur-Pedic mattresses almost as much as we love sleeping on them, so if you ever have questions or concerns about your mattress, please don't be afraid to ask. Customer Service is available by calling 1-800-821-6621 or by sending an email to customer.service@tempurpedic.com

List of our warranties

20 Year Limited Warranty: Adjustable Swedish Sleep System

Leggett & Platt, Incorporated (L&P) warrants this Tempur-Pedic adjustable bed to the consumer who is the original purchaser (the “purchaser”), subject to the terms and conditions set forth herein. This warranty begins on the "warranty commencement date" which is the date of purchase for new unused beds and the date of manufacture for beds that have been used as floor or display models. Thus, on a floor model bed, the warranty is a portion of the limited 20-year warranty.

Full 1 Year Warranty


This Tempur-Pedic adjustable bed is warranted against defects in the workmanship or materials for a period of one year from the warranty commencement date. Upon notice during the first year after the warranty commencement date, L&P will repair or replace (at no cost to the purchaser) any defective Tempur-Pedic adjustable bed part, and L&P will pay all authorized labor and transportation costs associated with the repair or replacement of any parts found to be defective.

2-Year Limited Warranty


During the second year from the warranty commencement date, upon receipt of notice, L&P will replace any Tempur-Pedic adjustable bed part found to be defective. This limited two year warranty shall not apply unless the defective part is returned to L&P within ten (10) days of purchaser’s receipt of the replacement part. Purchaser shall pay all service and transportation costs related to the replacement of the defective part.

20-Year LImited Warranty


Upon notice during the third through the twentieth years from the warranty commencement date, L&P will replace, upon terms and conditions set forth in this paragraph, any Tempur-Pedic adjustable bed part found to be defective. Electronics, electrical components, drive motors and massage motors are excluded. Purchaser shall pay 1/18 of the then current replacement cost of the defective part multiplied by the number of years after two (2) years from the warranty commencement date, and L&P shall bear the remainder of the cost of the replacement part. This twenty (20) year warranty shall not apply unless the defective part is returned to L&P within ten (10) days of purchaser’s receipt of the replacement part. Purchaser shall pay all service and transportation costs related to the replacement of the defective part. After the twentieth year, purchaser shall bear the entire cost of repair and replacement of all parts and materials, including labor and transportation.

Additional Terms and Conditions


This warranty does not apply; (a) to any damage caused by the purchaser; (b) if there has been any repair or replacement of Tempur-Pedic adjustable bed parts by an unauthorized person; (c) if the Tempur-Pedic adjustable bed has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance procedures outlined in the Owners Manual and this warranty; (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers. Contact the dealer for warranty information on these items; (e) if there has been any modification of the Tempur-Pedic adjustable bed without prior written consent by L&P; (f) to costs for unnecessary service calls, including costs for in-home service calls solely for the purpose of educating the consumer about the Tempur-Pedic adjustable bed or finding an unsatisfactory power connection; (g) if the recommended weight restrictions are not followed (300-Twin; 375-Full; 425-Queen), the warranty will be void.

Repairs to or replacement of an adjustable bed or its components under the terms of this limited warranty will apply to the original warranty period and will not serve to extend such period.

The decision to repair or to replace defective parts under this warranty shall be made, or cause to be made, by L&P at its option and in its sole discretion.

Repair or replacement shall be the sole remedy of the purchaser. There shall be no liability on the part of L&P for any special, indirect, incidental, or consequential damages or for any other damage, claim, or loss not expressly covered by the terms of this warranty.

This limited warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expenses. Leggett & Platt or its service technicians shall not be responsible for moving furniture, removing headboards & footboards or any other items in order to perform service on your adjustable bed. It is the sole responsibility of the purchaser to provide adequate space and accessibility to the adjustable bed. In the event that the technician is unable to perform service due to lack of accessibility, the service call will be billed to the purchaser and the service will have to be rescheduled.

L&P makes no other warranty whatever, express or implied, and all implied warranties of merchantability and fitness for a particular purpose are disclaimed by L&P and excluded from this agreement.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to every purchaser.

This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which may vary from state to state. This warranty is valid in all 50 states, Puerto Rico, and Canada.

Contact Information


For Central and East Coast time zones call: 800-888-3078
For Mountain and Pacific time zones call: 800-345-4333