Brand Protection
If you think you’ve seen counterfeit Tempur-Pedic products, let us know.
Call 1-877-WARN-TPX (9276879).
Authenticity Statement
Tempur-Pedic is one of the most recognized brands in the bedding industry, offering consumers innovative technology as opposed to old fashioned, conventional innerspring mattresses. Our innovations represent technologies that continue to make inroads in the mattress industry. The only way to experience a true Tempur-Pedic product is by heading to one of our authorized retailers, shopping our company website, or calling directly at 1-888-811-5053.
As Tempur-Pedic extends our lead in innovation within the bedding industry, counterfeiters and unauthorized retailers are making cheap knockoffs that are often mistaken for an authentic Tempur-Pedic mattress or pillow. So to ensure you get a true Tempur-Pedic product, shop from one of our authorized retailers, through our website or by calling direct.
If you think you have counterfeit product, have been told you purchased a Tempur-Pedic mattress or pillow when in fact it is a knock-off brand, or have seen our products other than in one of our authorized retailers, let us know! You can call us toll free at 1-877- WARN-TPX (9276879) or email . We appreciate your help.
Frequently Asked Questions
How do I make sure I am purchasing true Tempur-Pedic products?
There are 3 ways to purchase Tempur-Pedic products:
1. Through one of our authorized retailers – check online now.
2. Through our online store.
3. Over the phone with one of our professional sleep experts – call 1-888-811-5053.
You may find Tempur-Pedic products on other websites, auction sites or in stores, but you can only find true Tempur-Pedic products from one of these three places. If you find our products in any other place than these three places, then beware – most likely it’s not the real thing!
Can I return Tempur-Pedic products that I purchase on eBay?
No. Tempur-Pedic products are not sold on eBay. If you do find products listed on eBay they are most likely not ours, used, or from an unauthorized retailer. We can not support items purchased through eBay or any other auction site, nor can we authenticate it.
What is Tempur-Pedic doing to fight counterfeiters and unauthorized retailers?
Anything and everything we can to protect our customers and our brand. If you think you have seen counterfeit Tempur-Pedic products or have been told a knock-off brand is a Tempur-Pedic mattress or pillow, let us know. Send us an email at or call us at 1-877-WARN-TPX (9276879).
