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Warranty Claim

Needing to file a warranty on your Tempur-Pedic product?

What you’ll need to file

1. Purchase receipt (copy)

Required unless purchased direct from Tempur-Pedic and registered with us.

2. Bed frame and foundation information

Are you using a metal frame, wooden side-rail bed, adjustable base or platform base?

3. Registry number and manufacturing date

Located on the mattress law tag, underneath the zip cover on the mattress.

4. Choice of replacement model

If your current mattress is a discontinued model, please choose a replacement model. See below for discontinued mattress replacement options.

When you’re ready to file

Once you have collected this required information, please call us at 1-800-753-1130 to start the claim process.

During the call, you’ll be instructed where to e-mail a copy of your receipt and photo of the warranty defect.

  • For your warranty to be valid, your purchase must be from either an authorized Tempur-Pedic dealer or direct from Tempur-Pedic.
  • All warranty claims will be processed for the same mattress model (or most comparable model if yours has been discontinued) based upon your initial purchase (see below for discontinued mattress replacement options).
  • For floor model purchases: To receive a replacement mattress during the warranty period, you must pay the difference between what you paid at discount, and the full price of the replacement mattress.
  • If you have a current model mattress but want to change the model or size, you’ll receive credit for what you paid plus the difference in current cost for the model you select. We allow a one-time change in model only.

Discontinued mattress replacement options

Advantage TEMPUR-Contour Select (most similar)
TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, *
Bellafina TEMPUR-Weightless Supreme (most similar)
TEMPUR-Cloud Supreme, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature, TEMPUR-Rhapsody
Bellasonna TEMPUR-Allura Medium (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud Supreme Breeze, TEMPUR-Cloud Luxe, TEMPUR-Allura Soft, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature, TEMPUR-Rhapsody, TEMPUR-Rhapsody Breeze
CelebrityBed TEMPUR-Allura Medium (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud Supreme Breeze, TEMPUR-Cloud Luxe, TEMPUR-Allura Soft, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature, TEMPUR-Rhapsody, TEMPUR-Rhapsody Breeze
ClassicBed TEMPUR-Contour Select (most similar)
TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select
TEMPUR-Contour TEMPUR-Contour Select (most similar)
TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select
DeluxeBed TEMPUR-Contour Select (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Signature
EuroBed TEMPUR-Rhapsody (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud Supreme Breeze, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature
OriginalBed TEMPUR-Contour Select (most similar)
TEMPUR-Cloud, TEMPUR-Weightless Select
PrimaBed TEMPUR-Rhapsody (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud Supreme Breeze, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature
SolutionBed TEMPUR-Contour Select (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Signature
Supreme Pillowtop TEMPUR-Allura Firm (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud Supreme Breeze, TEMPUR-Cloud Luxe, TEMPUR-Allura Soft, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature, TEMPUR-Rhapsody, TEMPUR-Rhapsody Breeze
SupremeBed TEMPUR-Rhapsody (most similar)
TEMPUR-Weightless Supreme, TEMPUR-Cloud Supreme, TEMPUR-Cloud Supreme Breeze, TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select, TEMPUR-Contour Select, TEMPUR-Contour Signature
Symphony TEMPUR-Contour Select (most similar)
TEMPUR-Cloud, TEMPUR-Weightless Select, TEMPUR-Cloud Select