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Warranty Claim

Needing to file a warranty on your Tempur-Pedic product?

What you’ll need to file

1. Purchase receipt (copy)

Required unless purchased direct from Tempur-Pedic and registered with us.

2. Bed frame and foundation information

Are you using a metal frame, wooden side-rail bed, adjustable base or platform base?

3. Registry number and manufacturing date

Located on the mattress law tag, underneath the zip cover on the mattress.

4. Choice of replacement model

If your current mattress is a discontinued model, please choose a replacement model. See below for discontinued mattress replacement options.

When you’re ready to file

Once you have collected this required information, please call us at 1-800-753-1130 to start the claim process.

During the call, you’ll be instructed where to e-mail a copy of your receipt and photo of the warranty defect.

  • For your warranty to be valid, your purchase must be from either an authorized Tempur-Pedic dealer or direct from Tempur-Pedic.
  • All warranty claims will be processed for the same mattress model (or most comparable model if yours has been discontinued) based upon your initial purchase (see below for discontinued mattress replacement options).
  • For floor model purchases: To receive a replacement mattress during the warranty period, you must pay the difference between what you paid at discount, and the full price of the replacement mattress.
  • If you have a current model mattress but want to change the model or size, you’ll receive credit for what you paid plus the difference in current cost for the model you select. We allow a one-time change in model only.

Discontinued mattress replacement options

Advantage
Options available for selection

Initial Feel
Medium Firm
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Contour Supreme*

BellaFina
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme
TEMPUR-Cloud Elite
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme*
TEMPUR-Contour Elite
TEMPUR-Contour Supreme

BellaSonna
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme
TEMPUR-Cloud Supreme Breeze
TEMPUR-Cloud Elite
TEMPUR-Cloud Luxe
TEMPUR-Cloud Allura
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Allura*
TEMPUR-Choice Supreme
TEMPUR-Choice Luxe
TEMPUR-Contour Supreme
TEMPUR-Contour Elite
TEMPUR-Contour Rhapsody Luxe
TEMPUR-Rhapsody Breeze

Celebrity
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme
TEMPUR-Cloud Supreme Breeze
TEMPUR-Cloud Elite
TEMPUR-Cloud Luxe
TEMPUR-Cloud Allura
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Allura*
TEMPUR-Choice Supreme
TEMPUR-Choice Luxe
TEMPUR-Contour Supreme
TEMPUR-Contour Elite
TEMPUR-Contour Rhapsody Luxe
TEMPUR-Rhapsody Breeze

ClassicBed
Options available for selection

Initial Feel
Medium Firm
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Contour Supreme*

DeluxeBed
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Supreme*
TEMPUR-Contour Elite

EuroBed
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Supreme*
TEMPUR-Contour Elite

OriginalBed
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Supreme*
TEMPUR-Contour Elite

PrimaBed
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Supreme*
TEMPUR-Contour Elite

SolutionBed
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme
TEMPUR-Cloud Elite
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme*
TEMPUR-Contour Elite
TEMPUR-Contour Supreme

SupremeBed
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Supreme*
TEMPUR-Contour Elite

SupremePillowtop
Options available for selection

Initial Feel
Soft Medium Firm
TEMPUR-Cloud Supreme
TEMPUR-Cloud Supreme Breeze
TEMPUR-Cloud Elite
TEMPUR-Cloud Luxe
TEMPUR-Cloud Allura
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Weightless Supreme
TEMPUR-Contour Allura*
TEMPUR-Choice Supreme
TEMPUR-Choice Luxe
TEMPUR-Contour Supreme
TEMPUR-Contour Elite
TEMPUR-Contour Rhapsody Luxe
TEMPUR-Rhapsody Breeze

SymphonyBed
Options available for selection

Initial Feel
Medium Firm
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Contour Supreme*

Contour
Options available for selection

Initial Feel
Medium Firm
TEMPUR-Cloud Prima
TEMPUR-Cloud
TEMPUR-Weightless Select
TEMPUR-Contour Supreme*